Retail Floor Manager

Vacancy Type: Permanent

Hours of Work:
 Full Time (Standard working week 40 hours - includes an alternative weekend rota)

Salary: £35,000.00-£40,000.00 per year

: Cambridge (Great Shelford)

Closing Date: TBC

Job Ref: RFM-GS



What’s the role about?

We are seeking a Retail Floor Manager to join our team at Great Shelford.

Reporting to the Group General Manager, the successful candidate will bring exceptional retail management expertise with proven experience of leading multiple direct reports and their teams. You will thrive in a hands-on retail environment and have the drive, confidence and commercial thinking to oversee the sales floor, taking full responsibility for putting our customers first and delivering outstanding results.


Key Responsibilities will include:

Ensuring excellent retail standards throughout the site

Line management of department managers, setting goals and objectives to increase sales

Promote ownership and accountability to create a positive, productive, enjoyable and motivated working environment

Working alongside the People and Culture Manager to ensure people are in the right place at the right time, as seasonal peaks require

Working with warehouse and logistics teams to ensure the right mix of product and people to fill shelves and meet delivery requirements

Management of site ensuring a positive customer experience from entrance to exit

Management of customer service relations

Overseeing the Duty Manager rota to ensure a management presence on site at all times

Supporting and enhancing the learning culture at Scotsdales

Ensuring a safe environment for colleagues, contractors and customers

Liaising with the maintenance team where necessary

Working closely with the VM team


About You:

Excellent communication and organisational skills

Ability to provide meaningful, objective challenges that take into consideration not just the operational priority but also our customers experience

Excellent time management

Always seeking to improve quality and service

High level of passion for retail

A competency with IT (Outlook, Excel, Powerpoint) is desirable.

A full driving license would be desired.

(Prior expertise in gardening is NOT essential).

Scotsdales Garden Centre
Cambridge Road
Great Shelford
CB22 5JT
T: 01223 842777

Requirements: Prior expertise in gardening is NOT essential.

Additional Information

Closing Date: TBC

To apply for this vacancy please use our online form below.

Our preference would be online applications.

However if you require assistance to participate in our recruitment process please contact 01234 741852, so we are able to offer assistance where appropriate.

Equal Opportunities Statement

Scotsdales Garden Centre celebrates diversity and is committed to creating a fair and equal society, free from discrimination.

Please note we reserve the right to close this advert early.


What we offer:

Salary £35,000 – £40,000

Standard working week 40 hours

Up to 25% discount across all our sites.

30 days holiday per annum

Generous pension scheme

Employee assistance programme, providing free confidential advice on a range of issues

Free onsite parking


For a full list of team benefits, click here.

How to apply:

Please send all CV applications and covering letter to

To assist with the application process, we request that all emails clearly state the role and location being applied for.

Alternatively, please use our job reference: ‘RFM-GS’ in your subject line.

Additional Information:

We occasionally close vacancies early. Therefore we recommend you apply as soon as possible.

Why should you work at Scotsdales?

Team Benefits

Holiday pay / team discounts / pension scheme / performance reviews / flexible scheduling / long service awards / cafe discounts / learning and staff development / career advancement / free onsite parking

Team Culture

Understanding people and their needs is essential to the Scotsdales culture. We aim to make all team members feel welcomed and included from their first day to thier last.

Opportunities and Training

Providing a platform for growth and development is crucial to the Scotsdales team. We're constantly trying to help our team better their skills to achieve more both at Scotsdales and beyond.

Scotsdales Stories

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Team Testimonials

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Need further assistance?

Our Vision

"We are passionate about plants and 100% committed to sourcing and supplying the healthiest, happiest plants we can."
Our Mission

"We will always prioritise to our local growers first for our stock requirements."
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